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Frequently Asked Questions

Find answers to common questions about iBuzoo, industrial procurement, bulk orders, delivery, payments and more.

iBuzoo is a B2B industrial e-commerce and procurement platform that helps businesses source industrial automation, electrical, MRO, tools, electronics, robotics, sensors, cables and other industrial products from trusted suppliers and established brands.

It is built for factories, plants, EPC contractors, SMEs, maintenance teams and industrial buyers looking for reliable products and streamlined procurement.

Yes. iBuzoo offers a wide range of industrial automation products, including PLCs, servo drives and motors, HMIs, sensors, industrial PCs, communication products and automation accessories.

Where online ordering is available, customers can review product information, compare specifications and place an order directly through the platform.

Yes. iBuzoo lists products from established Indian and global industrial brands across electrical, automation, drives, control, MRO, computing and other industrial categories.

Customers can browse products by brand, model and category and review available technical specifications before purchasing.

Yes. iBuzoo supports bulk and business procurement requirements.

If you need products in larger quantities, you can submit your requirement and request a quotation for competitive pricing based on your quantity and project needs.

Yes. You can submit an RFQ when you need a specific model, larger quantity, project-based requirement or special commercial pricing.

Provide the product model numbers, quantities and other relevant requirements, and the iBuzoo team can assist with your quotation request.

Yes. iBuzoo supports delivery across India for eligible products and locations.

Delivery availability, shipping charges and estimated timelines may vary depending on the product, supplier and destination.

You can search iBuzoo using the product name, brand, model number, SKU or category.

Before purchasing, review the model number, technical specifications, compatibility and other product details to make sure the product matches your requirement.

For assistance with product selection, you can also contact the iBuzoo team.

iBuzoo works with trusted suppliers, brands, distributors and OEM-backed supply channels.

Product authenticity, warranty coverage and applicable commercial terms may vary by manufacturer, supplier and product. Customers should review the product information and applicable warranty terms before purchasing.

Yes. iBuzoo offers different types of PLC systems, including micro PLCs, compact PLCs and modular PLC systems, along with PLC accessories and related automation components.

Product availability and specifications vary by brand and model.

Yes. iBuzoo offers industrial robots and robot accessories for different industrial automation applications.

The available range may include industrial robots, collaborative robots and related automation components, depending on brand and availability.

Yes. iBuzoo offers a wide range of industrial electrical products, including switchgear, contactors, relays, power supplies, control devices, enclosures, connectors, cable accessories and other electrical components.

Yes. iBuzoo supports GST-compliant invoicing for eligible business purchases.

Customers should provide the required GST and billing information while placing an order or submitting a quotation request.

Payment options may include UPI, net banking, debit and credit cards and other secure payment methods, depending on the order and applicable payment terms.

For business or bulk orders, payment terms may vary based on the quotation and order conditions.

Yes. iBuzoo offers industrial tools and MRO supplies, including hand tools, power tools, crimping tools, compression tools and other industrial maintenance products.

Some discontinued, obsolete or hard-to-find industrial products may be available through iBuzoo, depending on supplier and stock availability.

If you cannot find a particular model, you can submit an RFQ or contact the iBuzoo team with the exact part number.

Yes. If you need help understanding product specifications, compatibility, model selection or alternatives, you can contact the iBuzoo team before purchasing.

Providing the exact model number, application and required quantity can help us assist you more effectively.

Once your order has been processed and shipped, applicable tracking information can be used to follow the delivery status.

Tracking availability may vary depending on the shipping service and order.

Returns, replacements and refunds are subject to iBuzoo's applicable return and refund policy and may vary depending on the product, supplier and order conditions.

Customers should review the applicable return and refund terms before placing an order.

You can contact the iBuzoo support team through the contact options provided on the website.

Our team can assist with product information, quotations, bulk requirements, orders, delivery and other industrial procurement-related queries.

Still have questions?

Our team is ready to help with product selection, RFQs, bulk pricing and order support.

Contact iBuzoo Support
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